Notice of Privacy Practices (HIPAA)

Effective Date: October 7, 2025
Applies To: Scottsdale Serenity Rehab
15601 N 51st Place, Scottsdale, Arizona 85254
24/7 Helpline: (480) 906-2067
Email: info@scottsdaleserenityrehab.com

Your Privacy Is Important to Us

This Notice describes how Scottsdale Serenity Rehab may use and disclose your Protected Health Information (PHI) and how you can access that information. Please review it carefully.

We are required by law to maintain the privacy and security of your health information and to give you this Notice explaining our legal duties and privacy practices.

Your Rights

You have the right to:

  • Obtain a copy of your records. You may request an electronic or paper copy of your medical record or other health information.

  • Request corrections. If you believe your records are inaccurate or incomplete, you can ask us to correct them.

  • Request confidential communications. You may ask that we contact you by a specific method (for example, at a certain phone number or mailing address).

  • Request restrictions. You can ask us not to use or share certain information for treatment, payment, or operations. We will consider your request, but we may not be able to agree in all cases.

  • Receive a list of disclosures. You may ask for a record of who we’ve shared your information with, and why.

  • Get a copy of this Notice. You can request a paper or electronic copy of this Notice at any time.

  • Choose someone to act for you. If you have given someone legal authority to make healthcare decisions on your behalf, we will honor that authority.

  • File a complaint. You can file a complaint if you believe your privacy rights have been violated—without fear of retaliation.

Our Uses and Disclosures

We may use and share your health information for the following purposes:

  • Treatment: To provide, coordinate, or manage your care and related services.

  • Payment: To bill and collect payment for services you receive.

  • Healthcare Operations: For quality improvement, training, auditing, and general business operations.

  • Business Associates: We may share information with third-party vendors who help us run our programs (for example, billing or IT). They are legally required to protect your PHI.

  • When Required by Law: For public health reporting, abuse or neglect reporting, law enforcement requests, or other legal requirements.

  • To Prevent a Serious Threat: When disclosure is necessary to reduce or prevent a serious threat to health or safety.

  • For Research: Only with your authorization or when approved by an Institutional Review Board.

  • Legal Proceedings: In response to court orders, subpoenas, or other lawful processes.

  • Workers’ Compensation or Oversight: As permitted for these programs or agencies.

We will never sell your health information or use it for marketing purposes without your written permission.

Our Responsibilities

  • We are required by law to maintain the privacy and security of your PHI.

  • We will notify you promptly if a breach occurs that may have compromised your information.

  • We will follow the terms of this Notice and provide updates when it changes.

  • We will not use or share your information other than as described here unless you give written authorization—and you may revoke that authorization at any time.

Changes to This Notice

We may revise this Notice as laws or practices change. The new Notice will be posted on our website and available at our facility. The effective date at the top reflects the current version.

Questions or Complaints

If you have questions, want more information, or wish to file a complaint, contact us confidentially:

Privacy Officer
Scottsdale Serenity Rehab
15601 N 51st Place
Scottsdale, Arizona 85254
24/7 Helpline: (480) 906-2067
Email: info@scottsdaleserenityrehab.com

You may also contact:
U.S. Department of Health & Human Services – Office for Civil Rights
Website: www.hhs.gov/ocr/privacy/hipaa/complaints/
Phone: 1-800-368-1019

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