Privacy Policy & Compliance Statement

Effective Date: October 7, 2025
Scottsdale Serenity Rehab
15601 N 51st Place, Scottsdale, Arizona 85254
24/7 Helpline: (480) 906-2067
Email: info@scottsdaleserenityrehab.com

1. Our Commitment to Your Privacy

Scottsdale Serenity Rehab (“we,” “our,” or “us”) respects your privacy and is committed to safeguarding your personal information.
This Privacy Policy explains how we collect, use, and protect your information—both online and offline—and outlines our compliance with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA) and relevant state regulations.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, mailing address, or other details you voluntarily provide through our forms, calls, or emails.

  • Protected Health Information (PHI): Limited medical or insurance information submitted through our secure forms to verify benefits or request treatment.

  • Automatically Collected Data: IP address, browser type, device ID, location data, pages visited, and cookies used for basic site analytics.

  • Communication Data: Messages or recordings (as permitted by law) when you contact us via phone, SMS, or email.

3. How We Use Your Information

We use your information only for legitimate business and healthcare purposes, including:

  • Responding to inquiries or scheduling consultations.

  • Verifying insurance benefits with your consent.

  • Providing treatment or related support services.

  • Improving our website and user experience.

  • Sending requested information or follow-up messages (with your consent).

  • Maintaining compliance with federal and state law.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Sharing of Information

We may share information only as permitted or required by law:

  • Service Providers / Business Associates: Vendors who assist us (for hosting, billing, IT, or marketing) under written confidentiality agreements.

  • Legal or Regulatory Authorities: When required to comply with a subpoena, law, or court order.

  • Public Health and Safety: To report abuse, neglect, or threats to self or others as required by law.

  • Corporate Compliance: To prevent fraud, protect our rights, or as part of a merger or asset transfer.

All disclosures of PHI follow HIPAA standards.

5. Your Consent & Communications

By submitting a form or contacting us, you consent to be contacted by phone, text message (SMS), or email by Scottsdale Serenity Rehab.

  • Message and data rates may apply.

  • You may opt out at any time by replying “STOP” to texts or emailing info@scottsdaleserenityrehab.com.

  • Your consent does not obligate you to purchase or enroll in any program.

6. Cookies & Analytics

Our website may use cookies, pixels, or similar technologies to:

  • Improve website performance and navigation.

  • Analyze anonymous visitor behavior through services such as Google Analytics.

You may disable cookies in your browser settings. Analytics data are not linked to your PHI.

7. Security & Data Protection

We use SSL encryption, secure servers, and administrative safeguards to protect your information.
While no system is completely secure, we maintain industry-standard practices to prevent unauthorized access, use, or disclosure of your information.

If a data breach involving your PHI occurs, we will notify you in accordance with HIPAA and state law.

8. Your Rights

You may:

  • Request access, correction, or deletion of your personal data.

  • Withdraw consent for communications at any time.

  • Request information on how your data have been used or shared.

  • File a complaint with our Privacy Officer (listed below).

To exercise these rights, contact:
Privacy Officer
Scottsdale Serenity Rehab
15601 N 51st Place, Scottsdale, AZ 85254
Email: info@scottsdaleserenityrehab.com
Phone: (480) 906-2067

9. Compliance & Accreditation

Scottsdale Serenity Rehab is a licensed behavioral health facility in the State of Arizona.
We comply with:

  • HIPAA (45 CFR Parts 160–164)

  • Arizona Department of Health Services (ADHS) regulations

  • Federal Trade Commission (FTC) truth-in-advertising standards

  • LegitScript’s Healthcare Certification Requirements

  • Google Ads Addiction Treatment Policy

We are committed to operating ethically, transparently, and in compliance with all applicable healthcare, privacy, and advertising laws.

10. Third-Party Links

Our website may include links to other sites for convenience. We are not responsible for the privacy practices or content of external sites. Always review the privacy statements of websites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a new effective date.
Your continued use of our website after any update constitutes acceptance of the revised policy.

12. Contact Us Confidentially

If you have questions, concerns, or complaints about our privacy practices or compliance, please contact:

Scottsdale Serenity Rehab
15601 N 51st Place
Scottsdale, Arizona 85254
📞 24/7 Helpline: (480) 906-2067
📧 Email: info@scottsdaleserenityrehab.com

Disclaimer:
Scottsdale Serenity Rehab provides behavioral health and substance use disorder treatment services. The information on this website is for educational purposes only and should not be interpreted as medical advice or a substitute for professional diagnosis or treatment. If you are experiencing a medical or psychiatric emergency, call 911 or the 988 Suicide & Crisis Lifeline immediately.

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